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IMAP, on the other hand, is not tied to a specific device. This means that if you’re using POP3, the emails are tied to a specific device and can’t be viewed on other devices without forwarding them. Once the emails are downloaded, the originals are deleted from the server. POP3 protocol downloads the emails from Inbox to a specific device from the server.

Two of the most common protocols are IMAP and POP3. You can also find these steps in our blog here: New device and eM Client? No problem!Īn email program such as eM Client can retrieve your emails using different protocols. Otherwise, you'll need to specify the path where the backup file can be found (in Menu > Settings > General > Backup). If you put the backup file in the new device in the same folder structure as the default (.\Documents\eM Client) the restore will find it right away.

#CONTACT EM CLIENT SUPPORT LICENSE#

Activate your license in Menu > Help > License.

Restore from your backup through Menu > File > Restore.

ZIP backup file and move it to your new device

Deactivate your license if you are no longer going to use eM Client on this device in Menu > Help > License (not needed for one-seat licenses, but useful for making sure no licensing problems happen).

Create a backup through Menu > Backup (Menu > File > Backup in eM Client 7 and older).

The best way to ensure all your data and settings are brought over is through Backup and Restore.